Home Assist Health Receives 2017 Best of Home Care® Leader in Excellence Award

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April 5, 2017
Home Assist Health

Phoenix, Arizona – Home Assist Health announced today that it received the distinguished Best of Home Care –Leader in Excellence Award from Home Care Pulse, the leading firm in quality assurance for home care. The Leader in Excellence Award is the highest recognition awarded by Home Care Pulse and is given to select home care businesses that consistently rank among the very highest in 15 or more quality metrics. As a Leader in Excellence, Home Assist Health is now ranked among the top 4-5% of home care providers participating in the Home Care Pulse Satisfaction Management Program.

This accomplishment demonstrates Home Assist Health’s long-term dedication to excellent care and quality improvement. To qualify for this award, 10% of Home Assist Health’s clients and caregivers were interviewed each month by Home Care Pulse. Over a 12-month period, Home Assist Health received high client and caregiver satisfaction ratings in areas such as caregiver training, compassion of caregivers, communication, scheduling, client/caregiver compatibility, etc. Using feedback from clients and employees, as well as quality benchmarks from Home Care Pulse, the Home Assist Health management team set goals to reach the highest level of excellence possible.

“We are incredibly proud to have earned this recognition from Home Care Pulse. For all of us at Home Assist Health, the most important part of this honor is the validation that we are staying true to our purpose of providing quality comprehensive care with a foundation of compassion, respect and freedom. Each day, together, working to positively impact every single life we touch, creating a community built on humanity support and unity, Sara Wilson, President and CEO of Home Assist Health.”

The Best of Home Care – Leader in Excellence Award highlights the top-performing home care businesses in the nation. Home Care Pulse believes that by honoring these providers, families looking for in-home care for a loved one will be able to recognize and choose a trusted home care provider.

“Our goal at Home Care Pulse is to empower home care businesses to reach their goals and deliver the best home care possible,” says Aaron Marcum, CEO and founder of Home Care Pulse. “We are happy to recognize Home Assist Health as a Leader in Excellence. We’ve been impressed by their commitment to their clients and caregivers, as well as the quality of the overall care they provide. They really stand out in their market as a top home care provider.”

About Home Assist Health

Home Assist Health is a not for profit company providing in home and community based caregiving services for people living with disabilities and the challenges of aging. Home Assist Health opened it’s doors July 1, 2014. Though the company is young the Home Assist Health program has been in operation for more than 15 years previously operating as Complete Comfort Care under the Maricopa Integrated Health System. It is Home Assist Health’s mission to promote the involvement of those in need of personalized care in the cultural, social and recreational life of the community. For more information about Home Assist Health and its services visit www.homeassisthealth.org or call 602-795-7620.

About Home Care Pulse

Home Care Pulse is the industry's leading firm in satisfaction research and quality assurance. On behalf of home care businesses across North America, Home Care Pulse gathers unbiased satisfaction ratings from clients and caregivers and detailed feedback to ensure the best in-home care possible can be provided. Powerful online reports allow businesses to identify needs and take action to reduce increase satisfaction, reduce caregiver turnover, and address client needs. For more information, please call Home Care Pulse at (877) 307-8573 or visit homecarepulse.com.

For media interviews about Home Assist Health’s commitment to excellence and the growing need for personal care assistance by people with aging and physical disabilities, call Sara Wilson at (602)795-7620.

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